Terms & conditions

By purchasing a Betty Frank Jewellery product you will be deemed to have read, understood and agreed these Terms and Conditions. These Terms and Conditions shall be governed by and construed according to English law. Prices and availability information are subject to change without notice.

Every care has been taken to ensure that descriptions, specifications and colours are a realistic representation of the actual product. However, slight variations may occur in shape, size and colour due to the hand-made nature of the products.

To the best of our knowledge, all our jewellery is made using hypoallergenic materials and Betty Frank Jewellery accept no responsibility for any allergic reactions experienced when wearing any of our products. We are also unable to guarantee that all items are colour fast or that they will not discolour or fade.

While we aim to ensure the accuracy of all information made available on the website, neither Betty Frank Jewellery nor any directors, employees or other representatives will be liable for damages of any kind arising out of or in connection with the use of this site.

All goods remain the property of Betty Frank Jewellery until full payment has been received. As we take great care to ensure goods are properly packaged before posting, we can not be held responsible for any damage to goods once they have left us.

None of these Terms and Conditions affect your statutory rights as a consumer.

Your privacy

Betty Frank Jewellery is very conscious of the need to protect your privacy.

Your personal details will be used only:

* To process your orders
* To help improve the website and its services to you
* To advise you of new products or special offers that may be of interest to you.

All personal information is confidential. It will be kept on a secure server. Betty Frank Jewellery will fully comply with all applicable UK Data Protection laws. We will not release your personal information to any company for mailing or marketing purposes.

If you do not wish to be contacted by us about products, promotions or special offers we feel may be of interest to you, please let us know by e-mail.